Simple, Transparent Pricing
Choose the plan that fits your business. All plans include a 14-day free trial.
Starter
billed annually at $490
Save $98 — 2 months free!
The essentials to get your business running.
- Includes:
- Professional website + client CRM
- Unlimited clients & contacts
- Proposals, contracts & e-signatures
- Invoicing & online payments
- Issue refunds to clients in-app
- Recurring & membership billing
- Recurring jobs & visits
- Automated reminders & follow-ups
- Two-way in-app client messaging on requests, invoices & reports
- AI website chat (300/mo)
- QuickBooks Online + Calendar sync
- Business, Field & Client mobile apps — install on any device
- Drew, your AI business assistant — ask what’s owed, what’s on the schedule, or how to do anything in ServGround
- Soil & site evaluation forms — NC 18E, SC D-1774 & any state — filled in the Field app, sealed and signed
- Inspection forms — NC Private Compliance Inspector (PCI) report, On-site Wastewater System Inspection Report & Septic System Report Card
- 1 team member
- 10 GB storage
Professional
billed annually at $990
Save $198 — 2 months free!
Save time with smarter automation.
- Everything in Starter, plus:
- AI receptionist — answers & texts callers 24/7
- Text clients by SMS on documents & messages
- AI receipt scanning
- Custom domain
- CSV export — bulk download your data
- Team timesheets — hours & overtime, payroll-ready export
- 5 team members
- 50 GB storage
- 750 AI website chats/mo
- 120 AI receptionist minutes/mo
- 75 SMS/mo
Out on jobs all day? hands callers to your phone and sends quotes in one click.
Start Free TrialBusiness
billed annually at $1,990
Save $398 — 2 months free!
More automation. More control. Less admin.
- Everything in Professional, plus:
- Live call transfer — your AI receptionist connects callers to your team on request
- Connect your AI tools (ChatGPT, Claude) — read-only
- 1-click Quick Send (proposals, contracts, invoices)
- Custom client reminder schedules — choose the days, or turn reminders off
- Septic permit packages, ready to file — seals and e-signatures built in (NC)
- Works with your GIS — import parcel and pit locations from Google Earth, Avenza, QGIS or ArcGIS, with an aerial site map
- Priority support (24-hour response)
- 10 team members
- 250 GB storage
- 2,000 AI website chats/mo
- 240 AI receptionist minutes/mo
- 150 SMS/mo
Premier
billed annually at $2,990
Save $598 — 2 months free!
More capacity for your growing business.
- Everything in Business, plus:
- QuickBooks Desktop sync
- 25 team members
- 1 TB storage
- 7,500 AI website chats/mo
- 480 AI receptionist minutes/mo
- 400 SMS/mo
- Fast-track same-day support
Need more than 25 seats or several locations?
Start Free TrialProfessional or Business?
Business gives you twice the AI receptionist minutes and texts, plus time-saving tools:
Choose Business if…
- you miss calls while you’re on a job
- you send quotes or invoices most days
- you want to choose when clients get payment reminders
- you want answers from support within a day
Quiet month to month? Professional covers it.
Not sure which plan fits your business?
Larger team? Custom onboarding & training
On Premier (or any plan) and need white-glove setup, data migration, and ongoing team training? Custom onboarding is a paid, tailored engagement — tell us about your team and we’ll send a quote.
All prices in USD. 14-day free trial, no credit card required. Promo codes accepted at checkout.
A 1% ServGround fee applies to payments processed through the platform. Stripe processing fees are passed to your clients by default.
Compare Plans
All plans include: Automated Fee Recovery, Unlimited Manual Transactions, 1% ServGround fee
| Feature | Starter | Professional | Business | Premier |
|---|---|---|---|---|
| Team Members | 1 | 5 | 10 | 25 |
| Voice AI Minutes/mo | — | 120 | 240 | 480 |
| SMS Text Messages/mo | — | 75 | 150 | 400 |
| Web AI Messages/mo | 300 | 750 | 2,000 | 7,500 |
| Cloud Storage | 10 GB | 50 GB | 250 GB | 1 TB |
| Knowledge Base Files | 10 | 30 | 150 | Unlimited |
| Manual Payment Methods | 1 | 2 | 3 | Unlimited |
| Support Response | 72+ hours | 48 hours | 24 hours | Same-day (M-F) |
| Drew, Your AI Business Assistant | ||||
| Mobile Apps (Business, Field & Client) | ||||
| Soil & Site Evaluation Forms (NC 18E, SC D-1774, Any State) | ||||
| Inspection Forms (NC PCI, On-site Wastewater Inspection, Septic System Report Card) | ||||
| Client Refunds | ||||
| In-App Client Messaging | ||||
| AI Receptionist | ||||
| Live Call Transfer | ||||
| Recurring & Membership Billing | ||||
| Recurring Jobs | ||||
| Team Timesheets & Overtime (Payroll-Ready Export) | ||||
| Septic Permit Packages (NC) | ||||
| GIS File Import & Site Map (KML, Shapefile, GeoJSON, GPX, CSV) | ||||
| Connect Your AI Tools | ||||
| Quick Send | ||||
| Custom Client Reminder Schedules | ||||
| Custom Domain | ||||
| AI Receipt Scanning | ||||
| CSV Import | ||||
| CSV Export | ||||
| QuickBooks Desktop Sync | ||||
| Route Optimization | Add-on | Add-on | Add-on | Add-on |
Frequently Asked Questions
Can I switch plans later?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately and billing is prorated.
What happens if I use all my AI voice minutes?
When your included voice minutes are used up for the month, your website automatically displays your business phone number instead of the AI number. Callers reach you directly until your minutes reset at the start of the next billing period. No surprise charges — ever.
What happens if I use all my SMS messages?
When your included SMS messages are used up, callers who text your AI number receive a friendly message directing them to call instead. No surprise charges. Messages reset at the start of your next billing period.
Is there really no credit card required for the trial?
That's right. Start your 14-day free trial with just an email address. We'll only ask for payment info when you decide to continue.
Can I cancel anytime?
Yes, you can cancel your subscription at any time. You'll retain access until the end of your billing period.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and ACH bank transfers. Promo codes can be applied at checkout.
What is the 1% ServGround fee?
The ServGround fee is a small 1% fee on payments you receive through the platform. It funds secure payment infrastructure, fraud protection, automated reconciliation, and ongoing platform improvements. Unlike your subscription (which gives you tools), this fee scales with your success — you only pay when you get paid.
Do you offer discounts for nonprofits or startups?
Yes! Contact us to learn about our special pricing for nonprofits, startups, and educational institutions.
Still have questions?
Our team is here to help you find the right plan for your business.